Request intake, deadline tracking, exemption detection, and response generation built on Indiana's Access to Public Records Act.
Indiana's Access to Public Records Act (IC 5-14-3) gives citizens the right to inspect and copy public records. Municipalities must respond to requests within strict timelines, properly identify applicable exemptions, and maintain records of all request activity.
TownWorks transforms APRA compliance from a manual tracking burden into an automated workflow. Every request is logged, deadlines are tracked with blocking validators, potential exemptions are flagged for review, and responses are generated with proper statutory citations.
Establishes the right of any person to inspect and copy public records. Requires agencies to provide access within a reasonable time and limits the reasons for denial to specific statutory exemptions.
Requires a response within a reasonable period of time based on the scope of the request. Denials must cite the specific statutory exemption. TownWorks enforces a 7-business-day response window with escalation alerts.
Structured intake for all APRA requests with automatic logging, acknowledgment generation, and assignment to the appropriate records custodian.
Automatic response deadline calculation with escalation alerts. Blocking validators prevent the deadline from passing without a documented response.
Automated flagging of records that may be subject to statutory exemptions (investigatory records, personnel files, etc.) with citation to the applicable IC section.
Compliant response letters generated automatically with proper statutory citations for both grants and denials, including appeal rights notices.
APRA compliance guides and public records management resources will be available in our resources section.
See how TownWorks automates public records request management with deadline enforcement and exemption detection.
Legal Disclaimer: TownWorks, Inc. is a technology company, not a law firm. The information on this page is for informational purposes only and does not constitute legal advice. Municipalities should consult with qualified legal counsel regarding specific legal questions.